This winter, 3 million households will receive the Warm Home Discount across Great Britain, providing eligible households with a rebate of £150 off their electricity bill, directly from their supplier. This brings support through the scheme to over £4 billion since 2011.

The Government has streamlined the rebate process for most eligible households in England and Wales, ensuring automatic distribution by matching data with suppliers. However, some potentially eligible customers may need to confirm details by calling a dedicated helpline, as communicated in letters sent between October and December. If you have received a letter, it is essential to contact the helpline before February 29, 2024, to confirm eligibility and claim the discount.

Please do check your letter if you have received one and take the relevant action as soon as possible. For advice on applying and checking eligibility, please see the Warm Home Discount Scheme website - https://www.gov.uk/the-warm-home-discount-scheme